TuTuTalk lets you create AI-generated avatars from selfies and have real-time, face-to-face voice conversations with them. If something isn't working or you have a question, this page has you covered.
The fastest way to reach us is by email. We typically respond within 1–2 business days.
To help us resolve your issue faster, please include your device model, OS version, app version and a short description of the problem (screenshots welcome).
Open TuTuTalk, take a selfie with the camera or pick a photo from your library, and TuTuTalk will generate an animated avatar from it. Once it's ready, you can start a live conversation.
Generation usually takes a few moments. If it fails, please use a clear, well-lit, front-facing photo of a single face, and make sure you have a good connection. If it still doesn't work, email us with the photo type and your app version.
You can request deletion of your uploaded selfies, generated avatars and session data at any time by emailing edward_wa@163.com from the device you used in the app. We action verified requests within 30 days. See our Privacy Policy for full details.
Yes. We do not sell your personal information, and we do not use your selfies, voice or video to train third-party AI foundation models. Read the full Privacy Policy for details on what we collect and why.
If your question isn't answered above, please email edward_wa@163.com and we'll get back to you as soon as we can.